Service UpdateUpdated 5 months ago
To speed up the delivery process and avoid any possible delays, please have the below information available when our shipping partner, DHL contacts you to clear your shipment from customs.
Canada Post has permanently suspended online tracking for all inbound international registered items, the tracking information for standard shipping will only available on origin post website.
Orders shipped to Brazil require a tax ID number (Cadastro de Pessoa Fisica - CPF).
Orders shipped to Saudi Arabia require a copy of your Saudi National ID or valid resident permit (Iqama).
We are unable to ship orders to Russia by Express Shipping due to Russian customs policies.